A dedicated helpdesk that answers your employees' PF, ESI, gratuity, nomination and claim questions, in their language, so your HR team does not have to.
An employee compliance helpdesk is a dedicated support desk that answers employees' statutory-benefit questions, PF balance and UAN, KYC corrections, withdrawals and transfers, ESI cards and eligibility, gratuity and nominations, and assists with claims, so HR teams are not overloaded and employees get accurate answers in their own language.
Employees have questions about their provident fund balance, UAN activation, KYC corrections, ESI cards, hospital eligibility, withdrawals, transfers and nominations. Each query lands on HR, and complex cases, like a death claim with missing documents, can take months to resolve.
Our helpdesk takes these queries off your team's plate. Employees reach us by phone, email or WhatsApp, and our specialists resolve their issues, follow up with the authorities where needed, and escalate only what genuinely needs your attention.
Everything we take ownership of under Compliance Helpdesk for Employees.
UAN activation, KYC seeding, passbook, transfers, withdrawals and pension.
e-Pehchan cards, family registration, dispensary and benefit eligibility.
Gratuity eligibility, nomination forms and record updates.
Support for PF, EDLI and ESI claims, including death and disability claims.
Assistance in English, Tamil and Hindi, with more languages on request.
Periodic reports on query volumes, trends and escalations.
Unresolved PF and ESI issues delay withdrawals and benefits and create grievances.
Repetitive queries take HR time away from strategic work.
Uncorrected KYC and member-detail errors block future claims.
We study your entities, locations, headcount and existing records to map every obligation that applies.
A location-wise compliance calendar and responsibility matrix, agreed with your team.
Registrations, registers, returns and filings handled on time, every time, reviewed by a professional.
Regular status reports and an evidence file ready for auditors, inspectors and management.
Can't find your answer? Our specialists are a message away.
Fees depend on your entities, locations and headcount. Share your requirement for a tailored proposal.
Request pricingEmployees can reach the helpdesk by phone, email or WhatsApp, depending on the arrangement agreed with you.
English, Tamil and Hindi as standard, with other Indian languages available on request.
Yes. We run PF, ESI and gratuity awareness sessions for employees, online or on site.
We guide employees through the correction process and coordinate employer-side approvals and follow-ups with EPFO.
Yes. We guide nominees through PF, EDLI and ESI claims, identify missing documents and follow up until settlement.
Access is limited to what is needed, and data is handled in line with the DPDP Act.
End-to-end compliance with central and state labour laws for every establishment and factory you operate.
Learn moreAccurate, on-time statutory deductions and filings for PF, ESI, Professional Tax and Labour Welfare Fund.
Learn morePrincipal employer registration, contractor licences, registers and returns under the Contract Labour Act.
Learn morePeriodic audits of contractors and vendors to protect you from principal-employer liability.
Learn moreTell us about your organisation and a Paalan professional will send you a clear, tailored proposal, usually within one working day.